Agencies
Deliver client projects on time, every time. Manage multiple clients, track billable hours, and keep stakeholders in the loop from one workspace.
The old way
The four agency frustrations every account lead lives with.
The patterns we hear on every discovery call with a creative, digital, or dev agency.
Fifteen clients, fifteen tool stacks
Every client has their own Drive folder, their own Slack channel, and their own tracker. Multiply by every client you have ever onboarded.
Billable hours, untracked
Time lives in a tool nobody updates consistently. By Friday, the team is guessing at hours and the invoice goes out underbilled.
The "what is the status?" call
Answering one client question means opening four tabs, three Slack threads, and a spreadsheet. Repeat twelve times a week.
Scope creep, no paper trail
A request landed in Slack, the dev built it, and now the client is asking why it is not done. There is no record of what was agreed.
How Sprint Track solves it
The four shifts your agency feels by the end of week one.
Outcomes mapped to the workflows agency teams run every day.
One workspace, every client
A project per client. Permissions per client.
Spin up a project for every engagement. Permissions are scoped per client so the team sees everything, each client sees only their own work.
Billable hours, built in
Log time. Mark billable. Export to invoice.
A built-in timer on every task. Mark each entry billable or not. Weekly timesheets export to CSV ready for whatever billing tool you use.
Client portal view
A status link your clients actually open.
Share a read-only dashboard per client. No login needed. They see their progress, you stop fielding "what is the status?" calls.
Scope control
Every request goes through an intake.
Out-of-scope asks land in an intake form. Triage, scope, and convert into billable work when both sides agree. Paper trail included.
Key features for agencies
Built for billable hours, multi-client delivery, and client visibility.
Everything agencies need to win, deliver, and bill without rebuilding the stack for every new engagement.
Multi-client workspace
Unlimited client projects with separate permissions so each client sees only their own work.
Time tracking
Built-in timer, manual entry, and a billable toggle on every time log.
Weekly timesheets
Team-by-member grid with totals. Filter by client and export to CSV for invoicing.
Client-facing dashboard
Shareable read-only links per client. No portal account or password required.
Intake forms
Public request forms feed a triage queue so scope creep gets caught before it ships.
Retainer tracking
Custom fields track budgeted vs used hours per client. Alerts when you cross 80%.
Project templates
Save your delivery process once. Clone it for every new client without rebuilding.
Custom fields
Track contract value, hourly rate, account manager, and any other deal data per project.
What agency leaders say
From two-person studios to fifty-person digital agencies.
We went from six tools to one. Our clients actually trust our status updates now, and our admin time dropped by half.
The shareable client dashboard killed our weekly status call. Clients open the link instead of emailing us at 6 PM.
Retainer tracking pays for the entire workspace. We caught two over-budget projects before they tanked our margin.
Integrations agencies care about
The tools your team and your clients already use, connected on day one.
Slack pushes notifications to team and client channels without sharing full project access. Google Drive and Dropbox attach deliverables and assets to tasks. Toggl, Clockify, and Harvest sync time if the team already uses a dedicated tracker. Zapier connects to QuickBooks, FreshBooks, and the rest of your billing stack.
Starter templates
Skip the blank workspace. Start from a delivery process other agencies have already perfected.
Each template ships with the phases, fields, and views agency teams actually use.
Client project kickoff
A discovery to delivery template with phases for kickoff, design, development, review, and handoff.
- Five-phase delivery workflow
- Per-phase owner and budget fields
- Client review and sign-off subtasks
Website build
A page-by-page and component-by-component issue structure with acceptance criteria already filled in.
- Pre-built page and component issues
- Acceptance criteria on every task
- QA and launch checklists
Monthly retainer
A recurring template that regenerates every month with billable hour targets and standing client meetings.
- Recurring monthly task set
- Budget vs used hours custom fields
- Standing weekly client touchpoint
Creative campaign
A brief-to-delivery workflow with concept, revision, and final asset stages built in.
- Creative brief intake form
- Concept and revision round stages
- Final asset handoff checklist
Frequently asked questions
The questions every agency lead asks before they switch.
Yes. Guest access is scoped per project, so a client sees only the project they were invited to. They do not see your workspace member list, other clients, billing, or any project outside their engagement.
Yes. The timer logs against issues which belong to client projects, so filtering timesheets by client is one click. Export to CSV and drop into QuickBooks, FreshBooks, or whatever billing tool your finance team prefers.
Yes. Use custom fields to set monthly hour budgets per client. The workspace tracks used vs allocated and flags retainers crossing 80% so account managers can adjust before they overrun.
Yes. There is no project limit, and the cross-project dashboard lets account leads see status across every client at once. Filter by status, account manager, or retainer health.
Manage your first client project in under a minute.
Open the Client project kickoff template, invite the team, and start logging billable hours by lunch.
